Our vision, roles and objectives

Vision

Our vision of success for Britain’s railways:

Zero workforce and industry-caused passenger fatalities, with an ever-decreasing overall safety risk.
Satisfaction levels of passengers and freight customers equivalent to the best in railways and other forms of transport.
Efficiency equivalent to that achieved by the best comparable railways in the world.

Securing delivery by the industry of its regulatory obligations.
Helping the mainline railway meet the long-term challenges.
Enhancing and keeping under review the industry’s framework of incentives, accountabilities and competition.

Passengers and freight customers benefit fully from improved safety, performance, efficiency and capacity.
All parts of the railway have excellent health and safety culture and risk control processes.
Whole-life asset management in the rail industry matches that of best practice comparators.
Committed improvements to the railways are delivered in a timely and efficient way.
The mainline industry has in place arrangements to achieve the best use of capacity on the network.
All parts of the industry put in place arrangements so that they have and sustain the skills and competence needed to meet the challenges of 2009-14 and beyond.
Data produced by the industry is better turned into information so that all parties can make effective and consistent use of it, and the industry’s management systems are more robust and meet international standards.

Last updated: June 2012