ORR - THE OFFICE OF RAIL REGULATION - WWW.RAIL-REG.GOV.UK

Contact us

Office of Rail Regulation
One Kemble Street
London
WC2B 4AN

Tel: 020 7282 2000
Fax: 020 7282 2040

If you need to report a serious incident, please refer to the guidance in related links on the right.

If you have a complaint, please refer to the Investigating complaints section on the left-hand navigation.

For general enquiries please contact the Customer Correspondence Team at the email address below.

Press Office

Tel: 020 7282 2188/2141
Fax: 020 7282 2043
Email: press.office@orr.gsi.gov.uk

Library

Tel: 020 7282 2001
Fax: 020 7282 2043
Email: rail.library@orr.gsi.gov.uk

Webmaster

Tel: 020 7282 3885
Fax: 020 7282 2043
Email: webmaster.com@orr.gsi.gov.uk

Customer Correspondence Team enquiries

Tel: 020 7282 2018 / 2037 / 3951 (please dial any of these numbers) 
Fax: 020 7282 2043
Email: contact.cct@orr.gsi.gov.uk

 

How to find us

Map of location of ORR head office
Our offices are situated in Kemble Street off Kingsway in Central London not far from Covent Garden.

Please report to the left-hand reception desk on the ground floor.

One Kemble Street

How to get to us:

By underground:
Central line: Holborn
Piccadilly line: Covent Garden or Holborn
Circle and District lines: Temple

Nearest mainline rail stations:
Blackfriars - 15 minute walk
Charing Cross  10 minute walk