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About ORR

• ORR Board
  • Board members
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  • Joint Regulators Group
• Corporate structure
• Annual reports
• Strategy & policy
  • Vision, roles and objectives
  • Corporate strategy
  • Health & safety strategy
    • Core message
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• Functions & duties
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• Accountability
  • Freedom of information
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      • FOI responses 2009
      • FOI responses 2008
      • FOI responses 2007
      • FOI responses 2006
      • FOI responses 2005
    • Data protection
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  • Parliamentary committee evidence
• Working at ORR
  • Our organisation
  • Our people
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• Supplying ORR
• Transparency programme
• Data transparency
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  • Spend exceptions
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  • Tax arrangements
• Advisory panels
  • Expert advisory panel
• Contact us
• History of ORR

Information for passengers

• What we do
• Brief guide to the industry
• Rail consumer watchdogs
• Crowding
• Fares
• Platform gaps
• Service disruption
• Passenger information
• Station car park charges
• Passengers with disabilities
• HS2
• If you live near the railway
• Level crossing users
• Complaints
  • Network Rail complaints
  • Complaints about ORR
  • Customer Correspondence Team

About the rail industry

• Rail infrastructure
  • Mainline network
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  • Light rail and tramways
  • Minor & heritage railways
• Legislative framework
  • UK legislation
  • EU legislation
    • Interoperability
      • EC guidance
• Government
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• Safety bodies
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  • Rail Safety and Standards Board
    • RSSB documents
  • British Transport Police
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• Industry companies
  • Network Rail
  • Train operating companies
  • Freight operating companies
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  • Rail Delivery Group
• Useful links
  • European information
    • European regulatory bodies
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  • Human factors useful links
    • Human factors rail sites
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    • Human factors sleep and fatigue sites
  • Legislation and guidelines
  • Railway maps
  • Railway industry
    • Associations committees & institutes
    • Consumer protection
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  • Railway safety

Health & safety regulation

• Health & Safety Report 2012
  • Introduction
  • Strategic overview
  • The wider health & safety landscape
  • Performance facts & figures
  • The regulator's view
    • Mainline TOCs and FOCs
    • Other guided transport
    • London Underground
    • Network Rail
  • Our responsibilities
  • Enforcement activity
  • Resources
• Accident & incident investigation
  • Investigating incidents
  • Handling RAIB recommendations
    • Responses 2013
    • Responses 2012
    • Responses 2011
    • Responses 2010
  • Major incidents
  • Reporting incidents
• Regulation and certification
  • ROGS
    • Impact of ROGS
    • Dispute resolution
    • Safety critical tasks
    • Entities in charge of maintenance
      • ECM certificates
    • Safety verification
    • Safety certificates & authorisation
      • Certificates & authorisations issued
        • Mainline
        • Non-mainline
    • Exclusions
  • Safety approvals
  • Transition to ROGS
  • Safety Directive
  • Train driving licences and certificates
  • Rail vehicle accessibility
• Inspections & audits
  • Compliance with ROGS
  • Annual safety reports
• Enforcement
  • Enforcement powers
  • Enforcement policy
  • Penalties
  • Action taken
    • Prosecutions
• Safety guidance & research
  • Railway safety publications
  • Risk management
  • Rail safety research
    • Research before April 2006
  • Internal guidance
  • Tramway technical guidance
• Key safety topics
  • Worker safety
    • Working patterns
    • Track worker safety
    • Competence management
    • Slips, trips & falls
    • Asbestos
      • Where it can be found
    • Managing contractors
  • Infrastructure safety
    • Level crossings
      • Crossing types
      • Managing risks
      • Using level crossings safely
      • Policy
      • Legislation
      • Safety performance
    • Signals passed at danger
      • SPAD investigation reports
    • Train protection
      • Train Protection Warning System
      • European Rail Traffic Management
      • Exemptions
    • Crowding on trains
      • Types of crowding
      • Law & standards
      • Complaints & suggestions
    • Mark I rolling stock
      • Exemptions
    • Road/Rail interface
    • Station safety
    • Route crime
      • Vandalism
  • Topic strategies
• Occupational health
  • Programme progress: first year
  • Programme progress: second year
  • Quarterly health updates
  • Formal enforcement
  • Occupational health assessment
  • Work related stress
    • Rail employers
    • Working together
    • Sharing good practice
    • Guidance
  • Reporting occupational health cases
  • Good practice examples
  • Advice and guidance
  • Rail manager competence
    • Why develop rail manager competence?
    • Health and safety law
    • Training needs for managers
    • Good practice guidance
    • Achieving good practice
    • Resources
  • Presentations
  • Events
• Railway Industry Advisory Committee
  • Human factors top issues
• Railway Safety Regulations 1997
• Railway Safety Regulations 1999

Access and market regulation

• Track access & the Network Code
  • How to apply for track access
    • Passenger access
    • Freight operator access
    • Freight customer access
    • Track access options
    • Connection to network
    • Access exemptions
  • Current track access applications
    • Sections 17/18
    • Sections 22/22a
  • Track access decisions
    • Section 17
    • Section 18
    • Section 22
    • Section 22a
    • Other decisions
    • Decisions library
      • Schedule 4A SAs
      • Interim Review SAs
      • Retrofit Notices
      • Part J amendments
  • Current work and policies
    • Criteria and procedures
    • The Network Code
      • Current appeals
      • Determined appeals
      • Modifications
    • (Access and Management) Regulations 2005
      • FHH Regulation 29 appeal
      • DBS Regulation 29 appeal
      • EWS Regulation 29 appeal
    • Industry reform
    • West Coast Main Line
    • East Coast Main Line
    • Archive
  • Consolidated agreements
• Station and depot access
  • Station access
  • Depot access
  • Making an application
  • General approvals
  • Template documentation
• Operator licensing
  • Background
  • Licence obligations
    • 3rd party liability
  • How to apply
  • Model licences
  • Model licence exemptions
  • Current licences
    • A - E
    • F - J
    • K - R
    • S - Z
  • Licence exemptions
    • A-D
    • E-K
    • L-S
    • T-Z
• Competition & consumer issues
  • Competition issues
    • Complaints on rail fares/car park charges
    • How to complain
    • Complaints investigated
      • Real Time Train Information
      • NTM Sales
      • Virgin fares
      • DB Schenker
  • Consumer issues
  • Market studies
    • Real Time Train Information code of practice
    • Access to rail freight sites
    • ROGS market study
    • Freight customer survey
    • Signalling
    • Driver training
    • Freight rolling stock
    • Liability insurance
    • Contestable services
    • ROSCOs
    • Taxi access to railway stations
  • Consumer experts
• Sustainable development
• Investments
• Closures

Network Rail regulation

• Network licence
  • Network licence conditions
    • Related documentation
  • Consents issued to Network Rail
    • Condition 4
    • Condition 5
    • Condition 7
    • Documentation
  • Network management
  • Asset management
  • Land disposal
  • Regulatory accounts
  • Independent reporters
  • Financial ring-fence
  • Route utilisation strategies
    • Recent developments
  • Licences, conditions and modifications
  • Network licence consultations
• Monitoring & enforcement
  • Accountability
  • Monitoring
    • Network Rail monitor
      • 2005-2013
    • Annual assessment
    • CP4 delivery plan
    • Enhancement schemes
    • Underspend & efficiency
    • Performance monitoring documentation
    • Enhancement project monitoring
  • Licence enforcement
    • Enforcement action taken
      • Overruns
      • Infrastructure capability
      • Portsmouth resignalling
      • Penalties
    • Operational performance
    • Integrated Train Planning System
• Access charges reviews
  • Periodic review 2013
    • Efficiency benchmarking
  • Periodic review 2008
    • Key documents
    • PR08 documentation
    • PR08 consultants' reports
    • Best practice studies
  • Past reviews
    • Structure of costs and charges review
    • Performance regime review
    • Access charges review 2003
      • Documentation
      • Template schedules
    • Stations IOS review
    • Review of freight charging policy
    • Access charges review 2000
      • Documentation
      • Consultants papers
      • Seminars, hearings & presentations

HS1 regulation

• Access regulation
  • Applications & decisions
• Access charges reviews
• HS1 periodic review (PR14)
• Network regulation / asset management
• Monitoring and reporting
• Enforcement

Consultations

• Policy consultations
  • Open consultations
  • Closed consultations and conclusions
  • ORR responses
  • Responses
    • Responses library
• Statutory consultations
  • Licensing applications
• Access consultations
  • Depot access
  • Station access
  • Track access

News & media

• What's new
• Press notices
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
• News-by-email
  • 2012
  • 2011
  • 2010
• Speeches & presentations

Publications

• Publications library
• Policy statements
• ORR Bulletin
• Parliamentary newsletter
• Statutory notices
  • Periodic review notices
  • Penalty notices
  • Improvement notices
  • Prohibition notices
• Minutes of meetings
  • ORR Board minutes
  • RIHSAC minutes
  • Joint Regulators Group minutes
  • Archived minutes
    • Freight group
    • Trespass and vandalism group
• Letters to stakeholders
  • 2007-2009

Rail statistics

• Publication dates
• National Rail Trends
  • Introduction to NRT
  • Current NRT
  • ORR archived NRT
  • SRA archived NRT
• Station usage estimates
• Complaints data
  • Background
• Code of practice
• Revisions log
• User engagement
• Health and safety statistics
• Contact rail statistics

Public register