The Office of Rail Regulation is the independent safety and economic regulator for Britain's railways.

Competition issues

The Competition Act 1998 outlaws any agreements, business practices or conduct which have a damaging affect on competition in the UK. We apply and enforce the Competition Act in relation to the railways.

Legislation

This section provides details of our competition law powers. There are also details of sector specific legislation that we enforce.

Complaints

This page contains information on how to make a complaint to us under the Competition Act 1998. It includes the format that should be used as well as an explanation of the type of information that should be supplied as part of a complaint.

Complaints about rail fares and car park charges – the role of competition law 

Questions and answers accompanies the guide on Complaints about rail fares and car-park charges – the role of competition law. It provides a little more detail to answer some questions you might have. 

Complaints investigated under the Competition Act 1998

This section provides information on completed competition cases. Whenever we make a public decision or statement on a case it will be referenced here.

Contacting the competition team

If you have a question related to competition or market regulation issues, please contact us.

Last updated: 25 February 2008

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